OUR BOOKING POLICY

To avoid any misunderstanding, please take a moment to note our policies

Canmore Premier values your privacy. We want you to be confident while using this site to make your online reservations.

We are very much aware of your concerns about the privacy of your information. So we have no desire or intent to infringe on your privacy and we will not provide your personal information to anyone else.

When you submit your personal information, such as name, address, email address and telephone number, we will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you at our site.

CHECK-IN INSTRUCTIONS:

Arrival instructions will be sent

Virtual Check-In: 305, 379 Spring Creek Dr, Canmore, AB

Check In: 4 PM

Check Out: 11 AM

Deposits & Cancellations

Standard Season

Cancellation Policy
For cancellations made more than 7 days prior to arrival, the guest will pay a 10% administrative fee of the total amount and be refunded the balance of the deposit. If reservation is canceled within 7 days of arrival, the reservation will be 100% non-refundable (Including no-shows). If guest decides to leave early after check-in, the unused nights will be non-refundable.


Deposit Policy
A 50% deposit is due at time of reservation and the remaining balance is due 7 days prior to arrival

Peak Season

Cancellation Policy
For cancellations made more than 14 days prior to arrival, the guest will pay a 10% administrative fee of the total amount and be refunded the balance of the deposit. If reservation is canceled within 14 days of arrival, the reservation will be 100% non-refundable (Including no-shows). If guest decides to leave early after check-in, the unused nights will be non-refundable.


Deposit Policy
Jun 15, 2025 - Sep 14, 2025
A 50% deposit is due at time of reservation and the remaining balance is due 14 days prior to arrival

Holidays

Cancellation Policy
For cancellations made more than 30 days prior to arrival, the guest will pay a 10% administrative fee of the total amount and be refunded the balance of the deposit. If reservation is canceled within 30 days of arrival, the reservation will be 100% non-refundable (Including no-shows). If guest decides to leave early after check-in, the unused nights will be non-refundable.


Deposit Policy
Feb 14, 2025 - Feb 22, 2025
A 50% deposit is due at time of reservation and the remaining balance is due 30 days prior to arrival

Full payment of any activities (ski lift tickets, golf, massages, etc.) is due at the time of booking.

Cancellation, change or no-show

 **Note: Travel insurance is highly recommended to cover any unforeseen events.

PETS:

This is strictly a non pet-friendly unit. A minimum fee of $200 will apply should these policies be violated.       

PARKING:

Each reservation has one free parking space that is numbered 305. Clearance for the parkade is 7’ 3” feet.

PARKING PASS:

You must display a valid parking pass in the windshield of your car. INDIGO PARKING PASS must be left in the room during departure to avoid a $150 fine to replace the parking pass. 

SMOKING:

ALL UNITS ARE NON-SMOKING/VAPING. A minimum fee of $500 will apply should these policies be violated.

Guarantee Policy:

All reservations require a guarantee by valid credit card at time of booking

Peace of Mind Program:

The Reservation Fee charged on your booking includes the Peace of Mind (POM) damage coverage program. POM provides up to $3,000 of coverage against accidental damage to the unit or its contents during your stay. You are encouraged, but not required, to report any accidents so they can be addressed quickly. Damage that exceeds $3,000 in value or is related to carelessness, vandalism, intentional misuse of the property, or illegal activities is not covered by the Peace of Mind program. Such costs will be your responsibility and will be charged against the credit card on file with your reservation.

DISCLAIMER

Each unit is privately owned and subject to availability. Should the reserved unit no longer be available for rental, Canmore Premier reserves the right to relocate the guests to another unit of equivalent or superior quality.

Specific bedding requests and views etc. are on a request basis and are not guaranteed. We will do our best to accommodate all guest requests.

*Please note, that each Canmore Premier unit is self-contained. Basic toiletries (soap, shampoo, toilet paper, dishwasher & laundry detergent) for the first night or two of a guest’s stay, will be supplied.